Terms and Conditions:

 

By accessing or using the HOSTRICA web site, you agree to the terms of the

HOSTRICA Terms and Conditions as outlined below. If you do not agree to these

terms, please do not access or use this site. HOSTRICA reserves the right to

change its Policies from time to time at its sole discretion. Your use of

this site will be subject to the most current version of the Policies at

the time of such use

 

ACCEPTABLE USER POLICY (AUP)

HOSTRICA, LLC

Acceptable Use Policy

(“AUP”)

 

This AUP governs the use of HOSTRICA’s web hosting service.  Violation of this AUP may result in suspension or termination of your service.  In the event of a dispute between you and HOSTRICA regarding the interpretation of this AUP, HOSTRICA’s interpretation, in its reasonable commercial judgment, shall govern.  If you have any questions regarding this AUP, contact Abuse@HostRica.com.

 

 

You may not publish or transmit via HOSTRICA’s service any content that HOSTRICA reasonably believes:

 

 

  • Constitutes child pornography;

 

  • Constitutes pornography;

 

  • Is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;

 

  • Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;

 

  • Is defamatory or violates a person’s privacy;

 

  • Creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;

 

  • Improperly exposes trade secrets or other confidential or proprietary information of another person;

 

  • Is intended to assist others in defeating technical copyright protections;

 

  • Clearly infringes on another person’s trade or service mark, patent, or other property right;

 

  • Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;

 

  • Is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to HOSTRICA; or

 

  • Is otherwise malicious, fraudulent, or may result in retaliation against HOSTRICA by offended viewers.

 

Content “published or transmitted” via HOSTRICA’s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by HOSTRICA.

 

Security

 

You must take reasonable security precautions.  You must protect the confidentiality of your password, and you should change your password periodically.

 

Bulk Commercial E-Mail

 

You must obtain HOSTRICA’s advance approval for any bulk commercial e-mail, which will not be given unless you are able to demonstrate all of the following to HOSTRICA’s reasonable satisfaction:

 

  • Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;

 

  • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;

 

  • You retain evidence of the recipient’s consent in a form that may be promptly produced on request, and you honor recipient’s and HOSTRICA’s requests to produce consent evidence within 72 hours of receipt of the request.

 

  • The body of the e-mail must describe how the e-mail address was obtained, for example, “You opted in to receive this e-mail promotion from our Web site or from one of our partner sites,” and information on how to request evidence of the consent, for example, “If you would like to learn more about how we received your e-mail address please contact us at abuse@hostrica.com.

 

  • You have procedures in place that allow a recipient to easily revoke their consent – such as a link in the body of the e-mail, or instructions to reply with the word “Remove” in the subject line. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;

 

  • You must post an abuse@hostrica.com e-mail address on the first page of any Web site associated with the e-mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;

 

  • You must have a Privacy Policy posted for each domain associated with the mailing;

 

  • You have the means to track anonymous complaints;

 

  • You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the “TO” line of the e-mail; and

 

  • You otherwise comply with the CAN SPAM Act and other applicable law.

 

These policies apply to messages sent using your HOSTRICA service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your HOSTRICA service.  In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.

 

HOSTRICA may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

 

Unsolicited E-Mail

 

You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

 

You must comply with the rules of any other network you access or participate in using your HOSTRICA’s services.

 

 

Material Protected by Copyright

 

You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:

 

  • You have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;

 

  • You are otherwise permitted by established United States copyright law to copy the work in that manner.

 

HOSTRICA will terminate the service of repeat copyright infringers.

 

Copyright Infringement Notice (Digital Millennium Copyright Act)

 

If you believe your copyright is being infringed by a person using the HOSTRICA network, please contact our abuse team by emailing Abuse@HostRica.com

 

 

Your notice must include the following:

 

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

 

  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;

 

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit HOSTRICA to locate the material;

 

  • Information reasonably sufficient to permit HOSTRICA to contact you, such as an address, telephone number, and, if available, an e-mail address;

 

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;

 

  • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

Other

 

You must have valid and current information on file with your domain name registrar for any domain hosted on the HOSTRICA network.

 

Disclaimer

 

HOSTRICA is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the HOSTRICA network.

 

 

Inquiries regarding this policy should be directed to Abuse@HostRica.com

 

 

 

 

Internet Abuse

 

You may not engage in illegal, abusive, or irresponsible behavior, including:

 

  • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to HOSTRICA and its customers) without express authorization of the owner of the system or network;

 

  • monitoring data or traffic on any network or system without the authorization of the owner of the system or network;

 

  • Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;

 

  • Use of an Internet account or computer without the owner’s authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;

 

  • Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or

 

  • Any conduct that is likely to result in retaliation against the HOSTRICA’s network.

 

  • Use of HOSTRICA’s network in a way that unreasonably interferes with HOSTRICA’s other customers use of the network

 

 

Newsgroup, Chat Forums, Other Networks

 

You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings.  These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.

Privacy Policy

 

Collection of personal information

When you engage in certain activities on this site, such as ordering products,

downloading software, or entering contests, HOSTRICA may ask you to provide

certain information about yourself by filling out and submitting an online form.

It is completely optional for you to engage in these activities. If you elect to

engage in these activities, however, HOSTRICA may ask that you provide us

personal information, such as your first and last name, mailing address

(including zip code), e-mail address, telephone and other personal identifying

information. When ordering products or services on the site, you may be asked to

provide a credit card number. Depending upon the activity, some of the

information that we ask you to provide is identified as mandatory and some as

voluntary. If you do not provide the mandatory data with respect to a particular

activity, you will not be able to engage in that activity.

 

In the process of administering our site, we maintain and track usage through

Web server logs. Web server logs provide such information as what types of

browsers are accessing our site, what pages receive high traffic, and the times

of day our servers experience significant load. We use this information to

improve the content and navigation features of our site. It is not used to

personally identify you.

 

How your personal information is used

HOSTRICA collects your information in order to record and support your

participation in the activities you select. The information that you provide is

also used as part of our effort to keep you informed about special offers and

other products and services of HOSTRICA and selected third parties.

 

How we share your personal information

We will not sell, rent or lease to others telephone numbers or e-mail addresses.

We will share the personal data you provide only with other HOSTRICA entities

and/or business partners who are acting on our behalf for the uses described

above, except as provided below (see Consent).

 

Consent

HOSTRICA will use and share the personally identifiable information you

provided to us in ways related to those described above. We reserve the right to

disclose any and all pertinent customer information to law enforcement or other

government officials as we, in our sole discretion, believe necessary or

appropriate.

 

Privacy related concerns

Should you have questions or concerns relating to this Privacy Statement or

compliance with it, please send e-mail to: support@hostrica.com

 

 

 

Money Back Guarantee

 

Money Back Guarantee: 30 Day money back guarantee will only be offered under our Silver, Gold, Platinum, and Diamond plans. Refunds will not be given to accounts that have been cancelled or suspended due to abuse of our services based on our terms of service and acceptable use policy. Money back due to lower than 99.9% of up time will be provided on all packages. Amount due back is calculated by taking the percentage of downtime over .1% divided by 99.9% multiplied by the amount paid for services that month. No refunds will be given on SSL certificates, or VPS accounts. Refunds will only be given when the refund request is received within 30 days of the creation of the account being cancelled. Money back guarantee only applies to new accounts and does not apply to account upgrades.

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